Product Support - HOLDTAG

Received your order and have a question? Find here the most common answers about compatibility, installation and use of each product. If you need more help, contact us directly.

YubiKey Keychains and Cases

Keychain with Lanyard — Compatible Models
  • ✅ YubiKey 5 NFC (USB-A)
  • ✅ YubiKey 5C NFC (USB-C)
  • ✅ Security Key NFC (USB-A)
  • ✅ Security Key C NFC (USB-C)
  • ❌ YubiKey 5Ci — not compatible
  • ❌ YubiKey Bio — not compatible
  • ❌ YubiKey 5 Nano — not compatible
YubiKey 5C Keychain with USB-A Adapter — Compatible Models
  • ✅ YubiKey 5C (USB-C, sin NFC)
  • ❌ Resto de modelos — not compatible

Frequently Asked Questions

How do I know which YubiKey model I have?

The model is engraved on the back of the key. You can also check it in the Yubico Authenticator software. Compatible models have an elongated shape with a USB connector at one end and the word NFC in the name.

Does the case interfere with the NFC signal?

No. The PLA+ material does not block or interfere with the NFC signal. You can use the YubiKey via NFC without removing it from the case — just bring the case close to the reader.

Is the lanyard included?

Yes. Keychain line products include the lanyard in the pack. The YubiKey is not included.

What are the USB adapters for?

The adapters allow you to connect your YubiKey to ports that do not match its original connector. For example, if you have a YubiKey 5 NFC (USB-A) and your computer only has USB-C, the adapter resolves that incompatibility.

Does the case protect against bumps and scratches?

Yes. PLA+ is a rigid and resistant material that protects the YubiKey against bumps, scratches and daily wear.

My YubiKey does not fit well in the case. What should I do?

First check that your model is on the compatible list. If the model is correct and the key does not fit, contact us with your order number through the form below.

YubiKey Card-format Holders

Compatible Models
  • ✅ YubiKey 5 NFC (USB-A)
  • ✅ YubiKey 5C NFC (USB-C)
  • ✅ Security Key NFC (USB-A)
  • ✅ Security Key C NFC (USB-C)
  • ❌ YubiKey 5Ci — not compatible
  • ❌ YubiKey Bio — not compatible
  • ❌ YubiKey 5 Nano — not compatible

Frequently Asked Questions

Does it fit in any wallet?

Yes. The holders are exactly the same size as a standard credit card (85.6 × 54 mm). They fit in any card slot of a wallet, purse or phone case with a card pocket.

Can I use the YubiKey via NFC without removing it from the holder?

Yes. PLA+ does not interfere with the NFC signal. Bring the holder close to the NFC reader and the YubiKey will respond without needing to remove it.

Is the 2-slot holder for two different YubiKeys?

Yes. The 2-slot holder allows you to carry two YubiKeys simultaneously — for example, a primary and a backup. Each slot is independent.

Is the YubiKey fixed or can it be removed easily?

The YubiKey snaps in and stays secure during daily use. To remove it, push from the back of the slot — it comes out without excessive effort.

Does the holder include the YubiKey?

No. The holder is the accessory — the YubiKey is not included and must be purchased separately.

YubiKey + AirTag Wallets

Compatibility
  • ✅ AirTag (Apple) — ranura específica
  • ✅ YubiKey 5 NFC (USB-A)
  • ✅ YubiKey 5C NFC (USB-C)
  • ✅ Security Key NFC (USB-A)
  • ✅ Security Key C NFC (USB-C)
  • ❌ AirTag, YubiKey y tarjetas no están incluidos

Frequently Asked Questions

What fits in the wallet besides the AirTag and YubiKey?

Slim wallets have capacity for cards. Check the product description for the exact number of cards each model holds.

Does the RFID blocking protect all cards?

Yes. RFID blocking protects cards stored inside the wallet from unauthorized readings. To use a contactless card simply remove it from the wallet.

Can I use the YubiKey via NFC without removing it from the wallet?

Yes. The YubiKey slot is designed so the NFC signal works without removing the key. Bring the wallet close to the reader and the YubiKey responds.

Does the AirTag still work inside the wallet?

Yes. The AirTag emits Bluetooth signal through the PLA+ without any problem. Location works normally.

Does the wallet include the AirTag or the YubiKey?

No. The wallet is the accessory — the AirTag and YubiKey are not included and must be purchased separately.

Tracker Cases

Magnetic Case and Protective Case 2 Pack — WeTag, AirTag, MotoTag
  • ✅ Apple AirTag
  • ✅ WeTag Mini
  • ✅ MotoTag
  • ❌ Los localizadores no están incluidos
Protective Case 2 Pack — Ugreen, Atuvos, Tile, MiLi, Chipolo
  • ✅ Ugreen FineTrack
  • ✅ Atuvos
  • ✅ Tile
  • ✅ MiLi
  • ✅ Chipolo
  • ❌ Los localizadores no están incluidos

Frequently Asked Questions

Does the magnetic case attach to any surface?

The magnetic case has an integrated magnetic fixing. It adheres to metallic surfaces and allows versatile mounting on different objects and supports.

Does the case affect the tracker signal?

No. The PLA+ material does not block the Bluetooth signal. Detection and location work normally inside the case.

Can I change the AirTag battery with the case on?

No. To change the battery it is necessary to remove the AirTag from the case. The process is quick — it snaps in and is removed with gentle pressure.

My tracker does not fit in the case. What should I do?

Check that your model appears in the compatible list. If the model is compatible and does not fit, contact us through the form below.

License Plate Holders for E-Scooters

Available Models
  • 📌 Rear standard — screw and double-sided adhesive fixing
  • 📌 Right side — right lateral fixing
  • 📌 Left side — left lateral fixing
  • 📌 Rear with security screw — anti-theft
  • ℹ️ All compatible with Spanish and Italian VMP license plates

Frequently Asked Questions

Which position do I need — right, left or rear?

It depends on where you want to place the license plate on your scooter. The rear goes on the back part of the handlebar or chassis. The right and left side go on the sides according to the orientation of the scooter when viewed from behind.

Is the VMP license plate included?

No. The license plate holder is the support — the approved VMP license plate is not included. You can purchase it separately at holdtag.com.

Is it mandatory to have a license plate on the scooter?

It depends on your municipality regulations. In many Spanish cities the VMP license plate is mandatory to circulate on public roads. Check the current local regulations.

Can the license plate holder be installed without tools?

The model with double-sided adhesive does not require tools. The model with screws requires a standard screwdriver. The model with security screw includes the specific key needed.

The license plate holder arrived with a loose or damaged part. What should I do?

Contact us through the form below with your order number and a photo of the problem. We will resolve it at no additional cost.