Common Mistakes That Prevent Electric Scooter Registration with the DGT
The most common error: the file won’t upload
This is the issue we see most often. The system keeps loading, does not move forward, or throws an error right when uploading the documents. In most cases the reason is always the same: the file is too large.
The system cannot process it and the procedure gets blocked.
PDFs scanned at maximum resolution usually exceed the size limit.
Direct photos from a phone without compression can cause problems.
Before uploading any document, check that the file size is not too large. Preferably use PDF with normal resolution. If the file is too heavy, compress it before uploading.
How to prepare your files correctly
You do not need the highest camera quality. A clear photo with medium resolution is enough and much lighter.
If you use a scanner, choose standard resolution (150–200 dpi is more than enough for documents).
You can use free online tools such as ilovepdf.com or smallpdf.com to reduce the file size before uploading.
PDF usually works better than JPG or PNG in the DGT system.
Other common mistakes to avoid
You must first complete the registration with the DGT and obtain your number. Without it, the plate cannot be manufactured.
The most common error. Always compress files before uploading.
The document must be clearly readable. If the data cannot be seen properly, the procedure may be rejected.
The VMP registration number is assigned by the DGT when you register the vehicle. It is not the serial number or the invoice number.
Once you have the registration number
With the number in hand the process is immediate:
This is the code assigned by the DGT when you completed the registration.
The authorized manufacturer manages the validation with the DGT and the plate production.
Then install it on the license plate holder in the visible rear area of the scooter.
What you need to ride legally
License Plate
Approved VMP license plate
Manufactured by an official production point authorized by the DGT. Complete validation and manufacturing process included.
Plate Holder
License plate holder for electric scooters
Mounts on the fender using screws or adhesive. Compatible with most VMP scooters.
Summary: avoid these mistakes and the process becomes easy
- 1 Compress files before uploading — this causes 90% of blocked submissions.
- 2 Use PDF whenever possible.
- 3 Ensure documents are readable and complete.
- 4 Do not confuse the VMP registration number with the serial number.
- 5 Once you have the number, order the plate and receive it within 24–48 hours.
